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What kind of journalism are we creating?  [Day 25 - 30 Days to Changing Your Game]

This is Day 25 of 30 Days to Changing Your Game. Yesterday Nate St. Pierre invited us to Change The World! Today Del Jones (a Sr. Editor at USA Today) talks about our role in creating and consuming the journalism that drives our society. Nothing like upleveling our concept of who we are in the world!

What Kind of Journalism Are We Creating?

by Del Jones (@JonesDel)

Thirty days to change your game? It sometimes feels that, as a newspaper reporter, that’s exactly how long I’ve been given.

It’s not that there wasn’t warning. There was decades of warning going back to long before I was born. The newspaper industry peaked just before radio became popular, back in my grandparents day. That’s when most households subscribed to multiple newspapers. Ever since, it’s  been a gradual decline, and we reporters should all feel like frogs dropped into a pan of cold water, and it’s been going up by a degree or two with each economic swing.

Now it’s boiling. While I’ve long worried for the industry, I’ve also long felt secure that a journalism job was pretty safe. After all, the younger generation didn’t read newspapers, but research has shown that there has been no decline in the hunger for information. I figured there would always be a job for a professional news gatherer. What do I care if my work shows up on a computer or mobile device, or gets beamed down from Scotty to a Kindle rather than appear on dead trees? I certainly didn’t care.

But I’ve now concluded that there is also a threat to professional news gathering. That should worry those of you who like to read quality because there has been a real decline it its availability. Great newsrooms at the New York Times, the Wall Street Journal and elsewhere have been decimated.

A good newsroom is expensive to run, and the business model of advertising no longer supports it. But oddly, just as harmful to news gathering has been the sudden ability to know what readers want by measuring page views. I’m a business reporter and if someone had told me back when I was getting my MBA that some day soon we would be able to accurately measure what readers want, I would have thought that was a dream come true. What business doesn’t want to know what their customers want?

Trouble is, what too many readers want is crappola. On most days, a good, strong investigative story that might change lives will get but a fraction of the page views as a Tiger Woods story.  Several of USA TODAY’s best reporters have become fulltime bloggers, which is OK, except that they are now spending less time reporting and more time luring eyeballs with SEO tricks. One of our bloggers, who a year ago was a very good reporter, wrote a post that ranked No. 1 over Thanksgiving by writing about roasting a turkey on a car engine. Interesting, perhaps, but even he would admit it’s not great journalism. But he was able to get the words “turkey roasting” into the headline near Thanksgiving Day, and so drove tens of thousands of clicks from those who were doing a Google search for turkey roasting.

USA TODAY, of course, would have always covered the Tiger Woods story. But in recent days, four of the top five stories from the USA TODAY site had  Tiger Woods in the headline. Such forces will be inescapable and I believe will hurt serious reporting. Get use to a steady diet of stories about Tiger or the Octomom or whatever is the buzz of the day. But maybe you’ve had some trouble finding a detailed and balanced examination of the healthcare bill. That’s because a well-reported and fair story on the healthcare bill would take 10 times the man hours to report as a story about Tiger Woods, yet would get one-tenth the page views. The page views is probably an over-estimate.

I’m sure in the past that many people bought the newspaper for the coupons. But at least they were subsidizing news junkies. Going forward, news junkies won’t get a free ride from coupon clippers. I’m a disciple of the market economy. The consumer is in charge. Guess where 90% of scarce reporter resources will be directed in the future?

My call to action is to ask this question:  “How do we maintain good journalism when not enough readers want good journalism to support it. Sarah’s readers are smart, so I’m sure most of you will say “I want good journalism,” but there is hard evidence to indicate that you or in the minority.

Dels mug 150x150 What kind of journalism are we creating?  [Day 25   30 Days to Changing Your Game]


Del Jones
was a reporter at USA Today for 17 years and wrote more than 300 cover stories primarily for the Money section. He received a journalism degree from the University of New Mexico (1973) and an MBA from the University of Texas at El Paso (1995). He has been married for 25 years to Dianna with two children in college, Ciera and Douglas.

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  • SpiritusShelagh
    In the UK we have two very good news gatherers - BBC and Sky.

    But I wonder how many people know that the BBC is funded by a licence fee (just under 200 dollars a year) which is paid by any household with a TV.

    This means that the BBC is well-funded, and also that it is accountable to the people through parliament.

    News coverage in particular is scrutinised and examined, and highly valued.

    But I have a lot of contact with local BBC radio and TV stations on behalf of clients, and I have noticed over the last few years that their journalists have been cut back drastically. Previously, if I sent a press release, I would expect a call asking for more details, asking about the bits I'd left out (maybe hoping they would not notice!), checking a fact.

    These days it seems as if all local news media, even the BBC, do not have the resources to do other than, in most cases, accept what I send them without question, and I do find it a bit unsettling to see the exact words I've used being regurgitated several times over.

    There are exceptions of course, and some excellent investigative journalism, but they ARE the exceptions.
  • Wow, this was exactly the question I asked when the Tiger Woods thing blew up. Since when are hookers and strippers excellent and honest news sources?? I guess in 2009.

    I want good journalism. I want the journalism of my youth. (I started reading the LA Times when I was 4 1/2 years old.) Concise stories that I could get the gist of in a few paragraphs at the top.

    And I miss the conversations about the news. Sharp, insightful, relevant issue oriented conversations. But they no longer exist either. It's more interesting to find out what phone someone has then what is going on in Afghanistan.

    I have no answers, only questions. Thanks for bringing up the dilemma.
  • Kristin
    As former reporter I could not agree more with you that we need well-researched, high quality journalism. Thank you for the reminder.
  • Hey Del!

    The issue you bring up is one my husband and I have talked about many a time. And the only answer we have been able to come up with to be in integrity with the value we place on really good journalism and newsworthy stories is to continue to renew (and upgrade) our membership and support of our local Public Television and Radio Stations. That doesn't help the print journalism end of things... but the challenge you describe with the print media is not all that different the NPR and PBS are facing or will be facing in the future. For me, it's SCARY to think of not having those sources of information... Which is also probably why Dan subscribes to The Atlantic Monthly and we both subscribe to The Week (both quality print magazines). So - here's my plug for all of us supporting our local NPR and PBS affiliates!

    Your blog also made me realize something else - and another way I can make a difference. When I log onto the internet in the morning (or at any time), my home page has all sorts of links of headlines in the news. After reading your article, I realized that I am one of those people who click on the latest Tiger Woods story or "buzz" story... which means that news organizations are including my page visits in their "evidence" to support the new direction of news. That is EXACTLY the opposite of what I want... so, begin today, I can start to "vote with my mouse" and NOT click on those "sensational story" links from my home page or Google. In fact, I just had a BRILLIANT idea! I'm going to change my home page to the PBS Newshour page... so that any news headlines I get will be coming from a quality organization that I want to support! That's an organization I want to support .. but it's a move all of us in this Tribe can take... be it NPR or PBS or the New York Times website. So -that's my "game-changer" today... thanks for helping me see that I CAN do something ... I am not a helpless victim!
  • Good idea, Teresa! I also like http://news.bbc.co.uk
  • Thanks Anj! I thought so too! :-)
  • Hi Del,

    (Sarah, another fun song! thx).

    I love to get the paper in the morning and read it at my dining room table. And it's really the local news I want to know all about. People don't realize that the demise of local news will make it difficult to have a say about what's going on in your town. If no one reports on that historic home being razed, you won't know about it. It's an important tool for a democracy. Yeah, you can read someone's posting on FB.

    Getting the news on-line isn't the same. The onus is on the reader to spend a lot of time trying to stumble on what they need.

    On a related note, ur obsession with getting the lowest price is destroying the middle class. If we want the lowest price then we need to be willing to work for the lowest price because ultimately that's where this discountification of the country is going. That's one of the reasons jobs get shipped overseas.

    I'd love to reverse this movement and see a move to buy quality products and services that last, including bringing back high quality journalism. Anything can be deemed desirable. It's up to us to decide what kind of world we want to live in.

    Thx, Giulietta
  • StephanieCorum
    Del, I hear you and I also agree with many of the previous comments. I prefer watching European news - even the news they report about the U.S. There is soo much less drama involved. The way I get most of my news now is I glance at the headlines online. If it is something I am interested in, I will take the time to read it online. I do appreciate well researched, non-biased articles that present all sides to the story. Then I can intelligently make a decision on where I stand on that particular issue. There are others of us out there that do as well. It is sad that the negative drama is what drives so many people. Even when you read headlines they are written in a way to generate an emotional reaction. I don't know what the answer is, but I am glad to know there are others out there that feel as I do. I guess you could consider us a niche market.
  • michaelleiter
    Finding an appreciative audience for high quality is a struggle. As Walmart has demonstrated so well, low quality has a huge following. Quality has a smaller audience.

    An ongoing theme with game changing is striking out on one's own. Experience teaches that few organizations provide sufficient support or opportunities to do exceptional work. In many ways the idea is to expand the market for whatever it is we do. And that always means listening so closely to what that audience wants and finding the link with what we want to provide.

    And then being just innovative enough to take the audience with you.
  • Del great topic. I wish I had the opportunity to sit and talk with you about it for a couple of hours. I remember when USA Today was first introduced. The traditional papers criticized its look and decried the dumbing down of America and "fluff" journalism. It was the cutting edge then. It's provides good news and relevant info and all papers have since moved in that direction.

    It seems to me that now USA Today has grown traditional. This is an assumption since the only time I ever look at one is when it's delivered to my hotel room. I also though don't buy any other newspapers or watch TV news, but I work to be well-informed.

    Maybe you get locked into or comfortable with a business model and it's easier to stick with it than change. I look at new stuff that has popped up in the last few years. Politico, Breitbart, Salon, Wired, Drudge, plus a number of blogs and I think I'm better informed than I have ever been.

    I'm not worried about the future of journalism at least nor more so than any other institution. I think there will always be a market for truth and there will always be a market for Farmville.
  • Audrey_Godwin
    Del,

    Thanks for the sobering reality check. It's ironic I was just having this conversation with my husband about how I miss being able to make informed decisions without having to spend an inordinate amount of my time trying to decipher what the two sides of the argument are. The decisions I make influence not only my kids, but the people in my sphere of influence and I feel it's my responsibility as part of society to not take it lightly. And it is extremely frustrating to acknowledge that the average consumer couldn't care less about what goes on because they truly feel like they cannot change the systems in place or it's just easier to watch a train wreck daily (it gets their mind off their troubles).

    It is a perplexing dilemma. I'm open to figuring out how to get the real news back in a way that lifts us up and moves us to action.

    Thanks again!
  • janica
    Remember the movie "Network" from 1976? Probably not. If you are too young to have seen it (was it really that long ago??) you have probably seen or heard the scene where Peter Finch as Howard Beale hangs out the window and yells "I'm mad as hell and I'm not going to take it anymore!". Do yourself a favor and rent the movie sometime. It poses as some sort of futuristic warning about news becoming entertainment. Well, to butcher another famous quote, we have seen the future and the future is us.

    I am worried about the state of journalism as truth tellers. Where would we be today if not for Woodward and Bernstein?? If you need a more current example look at the issues around Toyota. They came to the forefront because of investigative journalism.

    I miss Uncle Walter ...
  • I also think that The Running Man as all too prescient. But then, I've always mixed a little dystopia in with my cornflakes.
  • It's a complex problem that defies easy description or answers. I'm afraid, due to the non-linear way my brain is working, there will be a stream of conscious answer forthcoming.

    1. Not enough people from the United States travel. Therefore, they have no point of comparison to the "diet" of international news. We, on the whole, are not "global citizens." When traveling abroad, the calibre of news to which I'm exposed is more intense, thorough and based upon issues that affect the respective country's citizens. Yes. There are Page 6 Girls...and Italy on the whole. BUT, comparatively speaking, the US "news" is as nutritious as a fast food meal - based on your examples given above. How can anyone miss what they don't know exists? We need to figure out a way to expose people to "real" journalism, regardless of the form it takes.

    2. I have 3 children ranging from 15-20 years old. During their schooling and concurrent exposure to media, they have been conditioned to have the attention span of a flea. Concentrated parenting on my part has worked to counter this: exposure to museums, art, hobbies which require sustained focus... We have perpetuated a society that snacks rather than truly digests media.

    3. It will morph, because if it doesn't, we're looking at a future that resembles Mike Judge's Idiocracy. If that happens, we'll blow ourselves off the map, Mother Nature will chill for a few billion years and the reset button gets pushed. What we are experiencing is a seismic change in the way information is gathered, drafted and disseminated/consumed. As someone who has worked for both Church and State, it will have to be funded somehow. That is beyond my scope of reference at this point.

    I really need to prep for a meeting in 7. FWIW, I returned to get a second degree at the age of 37. I shared classroom space with insanely intelligent, focused and driven young adults. I do not speak from a point of despair.

    BTW, if you don't already, I recommend following this guy on twitter: http://twitter.com/lavrusik. He's amazing. His tweets are cogent and relevant to the future of journalism, regardless of the shape it takes. Best, M.
  • Cindy
    I work in a newsroom, and it's been sad to witness the changes. I haven't given up hope that there will be some way to attract readers to stories other than Tiger Woods and the like. I hate to think that we have become so shallow.
  • lorilatimer
    Wow - there really is no easy answer or solution to that, is there? I quit watching the news on TV a year or so ago because I got so tired of hearing the same thing over and over, and it was all negative, gossipy, or biased. I glance at the newspaper at work just to see if there's anything earthshattering I need to know about, but I figure if there is, I'll hear about it from someone else.

    I think everyone is so "busy" (busy in quotes because busy does not always equal constructive) nowadays that they don't take the time to read much of anything in print. Our kids all have their eyes glued to the electronic games and computers, and adults can go through two or three websites at warp speed to see if there's truly anything "newsworthy" out there or not. Then it's off to whatever else captures their attention at the moment. They don't care about the content or quality of what they're reading.

    A good example is the junk on FB. I have a close friend who is a full time attorney, and during the day she spends a huge amount of time playing one of those Mafia games on FB. WTH?? How could a newspaper, even with the best journalism from the front page to the back page, ever hope to compete with all of that? (Thankfully FB allows us to block that noise, so I don't even have to see it anymore.)

    The world at large is changing because the old ways of doing business doesn't work anymore. It's sad to think that good journalism will be one of the casualties of all of it.

    And don't even get me started w/the Tiger drama. When the guy tried to blow up the plane on Christmas Day, my first comment was, well, at least we won't have to hear about Tiger for a few days.

    Thanks for sharing your time and story with us!
  • Del, this is one helluva blow and I'll just admit - it is freaking me out! First of all, the fact that many journalists have had to change their style based on the changing tastes of consumers. Even in print. I am thinking specifically of the tabloid 'newspapers' of the UK and Australia, but as those papers are owned by moguls who head US-based papers I don't feel better about things here. I miss REAL news!! Secondly, I always had a romantic view of hard-hitting newspaper journalism...seeing it die makes me feel like I'm a little girl again being told that fairy tales and magic aren't real. Sadly, people are willing to read complete (and grammatically shocking) kak online that tries to pass itself off as news. I wish I knew why...and I hope another Tribe member has some good ideas, I'm ready to help with the fight to keep REAL news !
  • Have you seen "His Girl Friday?" For starters, it stars Cary Grant and Rosalind Russell as two witty news hounds. It also features that rapid-fire banter characteristic of the screwball comedies. It's a fun way to spend a Saturday night. :) http://www.imdb.com/title/tt0032599/
  • Sounds familiar, but added it to my Netflix queue anyway!!
  • I love that movie too!!!! :-)
  • meganmatthieson
    Hi Del. Thanks for your post. I like some junk food too, like most everyone else. But I still want to know there's an adult in the kitchen washing broccoli. How can we make sure of this? I'm having some Faith smoothie this morning. Best to you and yours!
  • sarahrobinson
    Notes to the Tribe for Thursday:

    1. Today’s theme song is You Spin Me Right Round by Dead or Alive: http://www.youtube.com/watch?v=zJv5qLsLYoo

    2. I have some amazing things to tell you about my personal change-of-game that has happened as a direct result of 30 Days. I don’t want to interrupt the flow of guest posts, so I am sending everyone an email this afternoon. Watch for it!!

    3. If you like a post please RT it to share it with your Twitter community. Thank you!!

    Love,
    Sarah
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